FAQ

 

 

 

 

 

 

 

Delivery

 

Minimum spend to qualify for delivery?

$50 before tax

Cost of delivery?

$6 flat fee

Where do you delivery within the GTA? 

You can check to see if your address qualifies for delivery by checking out our map.

Can I place an order for same or next day delivery?

Our Chefs need time to prepare your order so our policy is a minimum of 36 hours notice.

What days do you deliver?

Wednesday’s, Thursday’s, Friday’s and Saturday’s.

Can you ship my order since I don’t live in the GTA? 

We currently do not offer shipment for orders in regions outside of the GTA.

Are any locations open? 

Queen West and Rosedale have reopened with new hours. Please check out contact page for details.

Can I place an order if my shipping address if different from my billing?

Yes as long as the shipping address is inside the delivery zone.

Will you deliver to my door if I live in a condo? 

Our drivers will call you when arrived to meet in your lobby. If no answer, we will leave your order with the front desk reception.

 

Pickup

 

How do pickup preorders work? 

We are currently offering curbside and regular pickup on preorders for our Queen West, Rosedale and Oxford locations. Pickup is entirely contactless and must be an order placed online.

Minimum spend to qualify for pickup? 

$20

What days are available for pickup?

Available dates will be shown at checkout for pickup at each location.

How do I pickup my order? 

Queen Street West:

10am – 3pm Friday – Saturday

Rosedale:

10am – 5pm Friday – Sunday

855 Oxford Street (Etobicoke, Islington and Evans):

10am – 12pm Friday – Saturday

For Queen pickup, please go to the side of the shop on GORE VALE ST where the patio is located and a team member will bring your items outside and place it on the bench for contactless pickup. Please call: 416-203-2009 at arrival.

For Rosedale pickup, please come in-store for pickup.

For Oxford orders, we will bring your items and place in the trunk of your vehicle. Please call 416.368.2009 ext. 0 at arrival.

Please allow 2-metre distances between you and our staff. If you experience any issues please email info@nadege-patisserie.com. Thank you again for your order and take care!

Store Reopening’s!

 

Is Your Queen West location currently open? 

Our Queen West Boutique is now open Wednesday – Friday 10:00 AM until 6:00 PM, Saturday’s 10:00AM until 7:00 PM and Sunday’s 10:00 AM until 6:00 PM! Please note that our stores have new social distancing and safety policies in place for both our staff and customers at this time.

Are any other locations reopening soon?

Our Rosedale Boutique reopens on Friday, May 29th! PATH continues to remain closed temporarily at this time.