FAQ

 

 

 

 

 

 

 

Open Locations

 

Currently our Queen West, Rosedale and 855 Oxford Head Office locations are now open to the public. Please check our contact page for opening hours and days. Social distancing safety measures will continue to be in place and our PATH location will remain temporarily closed until further notice.

 

Delivery

 

Minimum spend to qualify for delivery?

$50 before tax

Cost of delivery?

$6 flat fee

Where do you delivery within the GTA? 

You can check to see if your address qualifies for delivery by checking out our map.

Can I place an order for same or next day delivery?

Our Chefs need time to prepare your order so our policy is a minimum of 36 hours notice.

What days do you deliver?

Weekly except for Sunday and Monday

Can you ship my order since I don’t live in the GTA? 

We currently do not offer shipment for orders in regions outside of the GTA.

Are any locations open? 

Queen West and Rosedale have reopened with new hours. Please check out contact page for details.

Can I place an order if my shipping address if different from my billing?

Yes as long as the shipping address is inside the delivery zone.

Will you deliver to my door if I live in a condo? 

Our drivers will call you when arrived to meet in your lobby. If no answer, we will leave your order with the front desk reception.

 

Pickup

 

How do pickup preorders work? 

We are currently offering curbside and regular pickup on preorders for our Queen West, Rosedale and Oxford locations. Pickup is entirely contactless and must be an order placed online.

Minimum spend to qualify for pickup? 

$20

What days are available for pickup?

Available dates will be shown at checkout for pickup at each location.

How do I pickup my order? 

Queen Street West:

Tuesday – Saturday 9:00am – 7:00pm, Sunday 9:00am – 6:00pm

Rosedale:

Tuesday – Sunday 10:00am-5:00pm

855 Oxford Street (Etobicoke, Islington and Evans):

Tuesday 1:00pm-3:00pm, Wednesday – Saturday 10am-12:00pm

For Queen pickup, please come in-store or go to the side of the shop on GORE VALE ST where the patio is located and a team member will bring your items outside and place it on the bench for contactless pickup. Please call: 416-203-2009 at arrival for curbside.

For Rosedale pickup, please come in-store for pickup.

For Oxford orders, we will bring your items and place in the trunk of your vehicle. Please call 416.368.2009 ext. 0 at arrival.

Please allow 2-metre distances between you and our staff. If you experience any issues please email info@nadege-patisserie.com. Thank you again for your order and take care!

Corporate Orders

We are still taking corporate orders at this time. For inquiries please contact info@nadege-patisserie.com to inquire.